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  • Plugin Author Josie Stauffer

    (@joanne123)

    That is the first I have heard of such an issue with EntryWizard, and I can’t reproduce it myself.
    Can you tell me what software was used to create the progressive jpg?
    And quote the exact error message received?

    Thanks

    Thread Starter DryBSMT

    (@drybsmt)

    Here is the error message: LINK

    And here is one of the images: LINK

    I have emailed the photographer to find out what software was used but I think he said it was the current PS CC(2014). I opened the image in same and when I clicked ‘save as’, and left everything as it was and hit save, the next window was the jpeg options window and the setting was ‘progressive’. I changed it to baseline and saved the file which uploaded fine. I will try re-saving as progressive and see what happens.

    I just tried with this image re-saved as it automatically came up in the dialogue boxes. LINK and I get the same error message. LINK

    I just tried creating a new image and saved it as ‘progressive’ with 3 scans same as previous and I get the same error with the new message. LINK This was created with CC but not the 2014 version.

    I hope all this helps

    Plugin Author Josie Stauffer

    (@joanne123)

    That helps — the message is coming from the wordpress function that is used on the server to check the image dimensions.

    There have been recent changes to the WP image handling code, so first, please check that you have an up-to-date version of WordPress.

    The other difficulty with this function is that it’s behaviour can depend on which of two image handling packages is installed on your system. The more recent versions of WordPress default to ImageMagick if it is available, and if not, fall back on GD. You may want to ask your hosting company if ImageMagick is installed, since it is the better of the two. It would help to know which of these your wordpress installation is using.

Viewing 3 replies - 1 through 3 (of 3 total)
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