• Resolved gpwebnut

    (@gpwebnut)


    When I am editing a page/post Reusable Blocks are not accessible by searching after pressing +, and the Reusable Block tab is missing in the Toggle Block Inserter. When I deactivate this plugin, the functionality comes back. We need this repaired or we will need to use a different TOC plugin.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author WPJoli

    (@wpjoli)

    Hi,

    I was not able to reproduce this behaviour with a quick test. Would you mind sharing extra details or visuals ?

    Also, can you check if any error shows in the console ?

    Thank you !

    Thread Starter gpwebnut

    (@gpwebnut)

    Sure. Here is a screenshot showing the missing reusable blocks with Joli activated:

    https://www.tropicalsnorkeling.com/wp-content/uploads/2023/03/ru-blocks-missing.jpg

    And here is a screenshot with Joli deactivated and the reusable blocks are present:

    https://www.tropicalsnorkeling.com/wp-content/uploads/2023/03/ru-blocks-missing-2.jpg

    We are using GeneratePress Pro, which is a very common theme.

    We don’t show any errors in the console.

    Please let me know what other information you may require.

    Thanks for looking into this.

    Plugin Author WPJoli

    (@wpjoli)

    Hi, thank you so much for providing extra details.

    FYI, the problem has been identified and is being addressed. A fix will come asap.

    Thank you again for helping on this.

    Plugin Author WPJoli

    (@wpjoli)

    v2.0.7 should solve this issue.

    Can you update and let me know ?

    Thanks !

    Thread Starter gpwebnut

    (@gpwebnut)

    Yes, I updated your fix and it solved the issue. Excellent service. Thanks for dealing with this so quickly.

    Plugin Author WPJoli

    (@wpjoli)

    Excellent !

    Thank you for your feedback ??

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Joli TOC Hides Reusable Blocks Tab in Toggle Block Inserter’ is closed to new replies.