Join via Browser not working

  • The join via the app works, but not join via the browser. We get a blank black page. It is a recurring meeting, if that matters.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Deepen

    (@j_3rk)

    @sumydesigns

    Should work. Are you able to see the name entering fields ? Which version of the plugin are you using ?
    Try using for normal meetings as well. With new version of the plugin ie from 3.4.2 – WebSDK is updated to version 1.7.10 which requires re-captcha validation. After the name fields it takes the user to re-captcha validation.

    Pease check if your browser is blocking any popups as well.

    Thanks

    Thread Starter sumydesigns

    (@sumydesigns)

    If I create a regular new meeting, it works. But if I try to join a meeting that is embed with a shortcode from the live meetings (recurring), then it doesn’t work. We don’t even get to the part where the user enters their name.

    Thread Starter sumydesigns

    (@sumydesigns)

    Still can’t get it to work on recurring meetings. Any ideas?

    Plugin Author Deepen

    (@j_3rk)

    Hi @sumydesigns

    Please send an email in from https://www.codemanas.com/hire-or-customize/ with your site URL and shortcode placed page and any reference that would be helpful to us. Will check from there.

    Thanks

    Hi
    I have installed the plugin on my local machine nd i am getting below error whenever i try to join via browser. Error i am getting is as:
    Joining meeting timeout. Failed to join meeting

    I have the same problem… do you solved?

    “Joining meeting timeout. Failed to join meeting”

Viewing 6 replies - 1 through 6 (of 6 total)
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