jod has started, but not responded for 10 seconds.

Hi i moved website to new server and when i try to run manually db backup or db+files backup i got this error:
jod has started, but not responded for 10 seconds.

here the debug info:
WordPress version: 4.8.1
BackWPup version: 3.4.1
PHP version: 7.0.23 (64bit)
MySQL version: 10.1.24-MariaDB-cll-lve
cURL version: 7.55.0
cURL SSL version: NSS/3.28.4
WP-Cron url: https://www.mtsmedicale.it/wp-cron.php
Server self connect: Response Test O.K.
Document root: /var/www/vhosts/mtsmedicale.it/httpdocs
Temp folder: /var/www/vhosts/mtsmedicale.it/httpdocs/wp-content/uploads/backwpup-c71ffe-temp/
Log folder: /var/www/vhosts/mtsmedicale.it/httpdocs/wp-content/uploads/backwpup-c71ffe-logs/
Server: Apache
Operating System: Linux
PHP SAPI: cgi-fcgi
Current PHP user: ftp552944
Maximum execution time: 299 seconds
Alternative WP Cron: Off
Disabled WP Cron: Off
CHMOD Dir: 0755
Server Time: 8:23
Blog Time: 10:23
Blog Timezone: Europe/Rome
Blog Time offset: 2 hours
Blog language: it-IT
MySQL Client encoding: utf8
PHP Memory limit: 512M
WP memory limit: 40M
WP maximum memory limit: 512M
Memory in use: 2,00 MB
Disabled PHP Functions:: popen, exec, passthru, pcntl_exec, proc_close, proc_get_status, proc_nice, proc_open, proc_terminate, show_source, shell_exec, symlink, system, posix_getpwuid
Loaded PHP Extensions:: Core, PDO, PDO_ODBC, Phar, Reflection, SPL, SimpleXML, Zend OPcache, bcmath, bz2, calendar, cgi-fcgi, ctype, curl, date, dba, dom, enchant, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, imagick, imap, intl, ionCube Loader, json, ldap, libxml, mbstring, mcrypt, mysqli, mysqlnd, odbc, openssl, pcntl, pcre, pdo_mysql, pdo_pgsql, pdo_sqlite, pgsql, posix, pspell, readline, redis, session, soap, sockets, sqlite3, standard, sysvmsg, sysvsem, sysvshm, tidy, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib

thanks
Maurizio