Job has started but has not responded for 10 seconds.

  • xenioodl

    (@xenioodl)


    2 years ago

    Getting “Job has started but has not responded for 10 seconds” when running the job. below is the debug log

    Regards Xenio

    WordPress version: 6.0.3
BackWPup version: 3.10.0
PHP version: 8.0.22  (64bit)
MySQL version: 5.7.26-29-log
cURL version: 7.80.0
cURL SSL version: OpenSSL/1.1.1q
WP-Cron URL: https://srkgroupgoa.com/wp-cron.php
Server self connect: Not expected HTTP response:
Status-Code: 200
Server: openresty
Date: Wed, 26 Oct 2022 06:46:34 GMT
Content-length: 0
Strict-transport-security: max-age=31536000; includeSubDomains

Document root: /var/www
Temp folder: /var/www/wp-content/uploads/backwpup-d86402-temp/
Log folder: /var/www/wp-content/uploads/backwpup-d86402-logs/
Server: Apache
Operating System: Linux
PHP SAPI: cgi-fcgi
Current PHP user: root
Maximum execution time: 300 seconds
BackWPup maximum script execution time: 30 seconds
Alternative WP Cron: Off
Disabled WP Cron: Off
CHMOD Dir: 453
Server Time: 6:46
Blog Time: 06:46
Blog Timezone: 
Blog Time offset: 0 hours
Blog language: en-GB
MySQL Client encoding: utf8
PHP Memory limit: 256M
WP memory limit: 40M
WP maximum memory limit: 256M
Memory in use: 28.00 MB
Loaded PHP Extensions:: Core, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apcu, bcmath, bz2, calendar, cgi-fcgi, ctype, curl, date, dba, dom, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, igbinary, imagick, intl, json, libxml, mbstring, mcrypt, mysql, mysqli, mysqlnd, openssl, pcntl, pcre, pdo_mysql, posix, pspell, readline, redis, session, shmop, soap, sockets, standard, sysvmsg, sysvsem, sysvshm, tokenizer, wddx, xml, xmlreader, xmlwriter, xsl, yaml, zip, zlib
Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support happyAnt

    (@duongcuong96)

    @xenioodl
    you can fix this by using another cron method.
    modify wp-config.php ( you can find this file in your root directory ), and BEFORE the line:
    /* That’s all, stop editing! Happy blogging. */
    add this line:
    define('ALTERNATE_WP_CRON' , true );

    Hope that helps ^^

    Thread Starter xenioodl

    (@xenioodl)

    @duongcuong96
    Thanks for help.. I have added that in web.config file. Now i’m not facing that prob but it redirects to below url and shows a blank screen

    https://srkgroupgoa.com/wp-cron.php?_nonce=602f4f01d8&jobid=1&backwpup_run=runnowalt

    Thanks
    Xenio

    Plugin Support happyAnt

    (@duongcuong96)

    Hello, you can check the job process in BackWPUp -> Logs or in the backups section ^^
    I think it should work now.

    Thread Starter xenioodl

    (@xenioodl)

    Hi

    I have checked in both places but logs are created. Please check the below screenshot in Last Run column it shows Not Yet. Next Run date was 31st Oct 2022, 11:10 & 11:35. I took this screenshot at 31st Oct 2022, 11:45. I have also added screenshot Backup section.

    Thanks

    https://paste.pics/522d848f357a21567a8b294fe7dfd324

    Backup Section
    https://paste.pics/ce45f13aa637a8c1924cb43bc4e55938

    Plugin Support happyAnt

    (@duongcuong96)

    Hello @xenioodl
    could you please help me make sure that the folder uploads is writeable? I think the permission should be 775.
    Thank you!

    Thread Starter xenioodl

    (@xenioodl)

    Hi @duongcuong96

    Yes the permission is 775. Please check below screenshot

    Thank you

    https://paste.pics/86592d604358ec3e964b8384c936192e

    • This reply was modified 2 years ago by xenioodl.
    Plugin Support happyAnt

    (@duongcuong96)

    @xenioodl
    as I can see in the screenshot, folders are set to 705 which means group can’t access those folders, that maybe the reason BWU cant create a backup, please make sure allow BWU to read all folders, so permission should be 755 or 775
    I hope that it could help!

    Thread Starter xenioodl

    (@xenioodl)

    Hi,

    I have changed permission of all the folder still it is not working. I even selected a option of email even that is not working. According to me atleast mail should receive right. Email doesn’t need any permission. And 2nd thing that I noticed is in Last run column it always shows Not yet. I think that Job itself is not running.

    Below are the screenshot

    Regards
    Xenio

    https://paste.pics/6474c675d1fe3ece5fc0fcb7eb504f88

    https://paste.pics/2f24dcd7dd52cfdec3dac02c0eb2930e

    Hello, I have the exact same problem with exact same behavior. backwpup is normally working on my site on PHP 7.4.x but when I update version PHP to 8.0.x, ther will start same problems as xenioodl have.

    Use alternate cron will no help, I can see blank screen too.

    I tested WP from about 5.8 to 6.1.1, your plugin with previous version and now the latest 4.0.0. Still the same.

    I hope this can help with. Vladocz

    • This reply was modified 1 year, 11 months ago by vladocz.
    • This reply was modified 1 year, 11 months ago by vladocz.
Viewing 9 replies - 1 through 9 (of 9 total)
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