Jkit search only works if logged in

  • Resolved esolorzano

    (@esolorzano)


    2 years ago

    Added jkit search to menu. Works great if you are logged in, but does not work if you are not logged in.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Fauzan Jegstudio

    (@fauzanjegstudio)

    Hello @esolorzano,

    Do you have a cache or system that improves your site’s performance? We suspect that this issue is due to these two things. For now, you can try clearing your site cache, and/or disabling features that improve your site’s performance.

    For example, if you are using the WP Rocket plugin, you can follow the documentation in the link below to clear the cache. Or disable this plugin to be sure.

    https://docs.wp-rocket.me/article/53-clear-wp-rocket-cache

    If it still doesn’t work, can we find out what plugins are activated?

    We will wait for further news from you.

    Thank You

    Thread Starter esolorzano

    (@esolorzano)

    You were correct. I disabled WP Rocket and Jkit search works now for users that are not logged in. Thank you!!

    Plugin Author Fauzan Jegstudio

    (@fauzanjegstudio)

    Hello @esolorzano,

    You’re welcome, we’re glad this issue has been resolved.

    If you want to improve your site’s performance, maybe you can ask the WP Rocket team for best practices.

    We will mark this forum as resolved, if you have any other questions feel free to create a new topic.

    Thank You

Viewing 3 replies - 1 through 3 (of 3 total)
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