• Resolved siutek

    (@siutek)


    Hi, I have had the Jetpack plugin installed for many months (mainly to connect to the woocommerce app on my phone).

    Unfortunately, every time I try to log into the admin panel jetpack displays a simple mathematical operation to solve. I understand this. However, I have to type in several or a dozen results at a time to finally be able to log in. There is no way I could make a mistake when adding 8+5 ??

    Maybe this is affected by the fact that the password is automatically entered by the KeePass program? Jetpack thinks it wasn’t typed by a human because the characters in the input appeared too fast.

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  • Plugin Support Erina (a11n)

    (@eri32s98)

    Hi @siutek , that’s indeed unusual. I tested logging in to a test site using 1Password, it worked fine, so I’m not sure KeePass is an issue.

    Could you test by adding your IP address in the allowed list (see guide), and see if the issue still happens?

    Plugin Support Tamirat B. (a11n)

    (@tamirat22)

    Hello!

    It’s been one week since this topic was last updated. I’m going to mark this thread as solved. If you have any further questions or need more help, you’re welcome to open another thread here. Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Jetpack wp-admin login protection issue’ is closed to new replies.