Jetpack Voultpress backup issue?

Hi @mobilanyheter

I’m so sorry you didn’t get a response from us sooner. It looks like you went ahead and cancelled your plan as a result.

I did check the logs and could find two successful backups from the 8th and 9th, so backups eventually finished successfully upon retries. It’s common for the initial backup to take some time depending on the size of your site and the nature and stability of the connection.

If you decide to resubscribe, note that as a paying customer, you’re entitled to faster email support and can instead reach out to us from this contact form rather than from the free plugin support forum.