• Resolved willthing

    (@willthing)


    Our Jetpack keeps going into Safe Mode and is referencing an old IP address instead of our actual site URL. I’m unsure how to change the IP to our website URL. Tanks for any assistance.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Bruce (a11n)

    (@bruceallen)

    Happiness Engineer

    Hi @willthing

    What’s happening here is that Bitnami/AWS’s default wp-config.php is causing URLs on our side to flip between the IP address and the site URL.

    You should see the below in wp-config.php:

    
    define('WP_SITEURL', 'https://' . $_SERVER['HTTP_HOST'] . '/');
    define('WP_HOME', 'https://' . $_SERVER['HTTP_HOST'] . '/');
    

    You would **replace** that with:

    
    define('WP_SITEURL', 'https://www.YOURDOMAINHERE.com');
    define('WP_HOME', 'https://www.YOURDOMAINHERE.com');
    

    Once you’ve saved the change to wp-config.php, your site should stop flipping between the two URLs.

    Thread Starter willthing

    (@willthing)

    Bruce,

    Thanks so much for the time and feedback. I’ll give that an update.

    Will

    Thread Starter willthing

    (@willthing)

    I logged in this morning and am getting the message that it’s been placed in safemode and it’s showing that IP address again. Would there be another area I need to update?

Viewing 3 replies - 1 through 3 (of 3 total)
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