Jetpack updated for auto-regenerating CSS broke the functionality of my website

  • Resolved bluewave0000

    (@bluewave0000)


    10 months, 3 weeks ago

    A few days ago I attempted to switch to paid version of Boost (jetpack) so, the CSS regenerating would happen automatically. then the Boost started giving me failed messaged with 500 error. At teh smae time kit for Google stopped working and giving 500 error message, I contacted my server and explained the situation. At the end they had to go nack and used the back up to get my website to what it was before my attempt to upgarde to another vesion of Boost(Jetpack). They told me that abother vfersion had affected my website visibility and broke its functioanlity and I had to go back to developer and asked them why even now the manual CSS file regeneration is giving 500 error (my website is wordpress). I asked this question is another thread and I was told to deactivate Wordfence. my website doesn’t have Wordfence. can you help?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter bluewave0000

    (@bluewave0000)

    I keep getting this message everytime i try to refresh speed score:

    Whoops, something went wrongRefresh

    Failed to load Speed Scores

    HTTP 500 while communicating with WordPress.com

    Plugin Support Alin (a11n)

    (@alinclamba)

    Hi @bluewave0000,

    For the issue with Jetpack Boost where you’re encountering an HTTP 500 error, this suggests there might be a problem with your server configuration or a conflict with another plugin. Please look at your server error logs to determine what might be causing the 500 error when attempting to regenerate the Critical CSS. This will give clues about which component is failing. You can ask the hosting to help with that.

    Could you please post your site URL here so that we can have a look? If you want it to remain private, you can also contact us via?contact form. If you choose to reach out directly, please include a link to this thread.

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
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