jetpack update fails more than once

  • Resolved annem5

    (@annem5)


    7 years, 11 months ago

    Hello,

    Everytime my jetpack plugin wants to update, I get this error:

    “Installation failed: <!DOCTYPE HTML PUBLIC “-//IETF//DTD HTML 2.0//EN”> 500 Internal Server Error Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator at [email protected] to inform them of the time this error occurred, and the actions you performed just before this error. More information about this error may be available in the server error log.”

    I managed to remove, and reinstall the jetpack plugin manualy from my ftp server, but I don’t understand why this happens every time..

    hope someone can help me with this!

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