Jetpack Triggering menu open on page load

  • Resolved perihelionweb

    (@perihelionweb)


    4 years, 6 months ago

    When a user is signed into our site Jetpack is causing two menus to be triggered. See the attached screenshot https://ibb.co/Tvk6qyY . When we deactivate Jetpack the problem goes away.

    Ideas? Possible fix?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support fresatomica

    (@fresatomica)

    Hi there!

    That’s odd, there are no issues with the Jetpack connection that could be causing something like this.
    Have you tried deactivating all the other plugins, except Jetpack? Does the issue persist? If it doesn’t, try activating the plugins back one by one, checking after each. It might be a conflict between Jetpack and another plugin.

    Thread Starter perihelionweb

    (@perihelionweb)

    I did some testing yesterday, looks like it is one of the most popular plugins for people running Buddypress — ‘Youzer’. So, is there a way for me to exclude certain plugins from Jetpack?

    Plugin Support fresatomica

    (@fresatomica)

    Not really, no, but I would suggest reaching out directly to the plugin developers to see if they can fix it on their end.
    If there’s anything we can do to help, let us know.

Viewing 3 replies - 1 through 3 (of 3 total)
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