Jetpack Tiled Mosaic Out of Alignment

  • Hello,

    I recently assisted with the design of photography website https://www.availethphotography.com.

    The owner of the website uploaded a variety of galleries, using the Tiled Mosaic feature. It had been working well for a couple of weeks, and yesterday, each Tiled Mosaic Gallery became totally out of alignment.

    I attempted:

    ? Deactivating and Reactivating the Tiled Gallery Feature
    ? Uninstalling and Reinstalling Jetpack

    Please let me know if you have any advice! Thank you for your assistance!

    Kelly

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  • Kelly,

    This can happen sometimes when you’re using very, very large images on a limited host.

    When you upload them, WordPress receives the image, but sort of chokes on it trying to create thumbnails. Re-uploading smaller images and re-creating the gallery makes the problem go away.

    Can you please try uploading a smaller set of images and creating a test gallery just like the existing ones? The images on the site now are quite large, so you could probably shrink them down to a quarter of their current size and hopefully be OK.

    Let us know how it goes! Thanks!

Viewing 1 replies (of 1 total)
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