‘jetpack/tiled-gallery’ block not supported

  • Resolved ljesper

    (@ljesper)


    4 months, 3 weeks ago

    all of a sudden I titles galleries has stopped working. I can’t see them in the blog editor and I get the following error, when trying to edit the ones that I have already made:”Your site does not support the ‘jetpack/tiled-gallery’ block.”

    I tried the suggestions listed here: https://jetpack.com/support/jetpack-blocks/tiled-galleries/

    I:

    • Verified a working Jetpack connection and resolved any errors.
    • Ensured “Speed up image load times” was enabled under Jetpack → Settings → Performance.
    • Checked for conflicts with the current theme by switching to Twenty Twenty-Four.
    • Disabled other slideshow or gallery plugins to avoid conflicts.
    • Installed and ran the Cleaner Gallery plugin.
    • Reinstalled jetpack
    • Tried several computers and purged caches

    Please help. This is driving me nuts. I have not made any errors but seem to have happened after updating. The gallery blog still works on my other sites.

    • This topic was modified 4 months, 3 weeks ago by ljesper.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Hi there, @ljesper,

    I checked your site and I can see some Tile Galleries working okay, here, for example: https://xn--brombr-tua.nu/karl-emil/island-2024/

    Isn’t it the expecting behaviour you wanted to see from the feature?

    If you still see the error you reported, can you right-click, select Inspect and check if you see any red errors appearing in the browser Console tab?

    Also, I see you’re using Elementor: does the issue persists if you temporarily switch to a default theme, like Twenty-twentythree?

    Lastly, I don’t see many plugins active on your site, but can you please temporarily deactivate all your plugins (and keep Jetpack active) and check if the problem gets fixed that way? If it works, then reactivate each plugin one by one to find out which one is causing problems.

    Hope that’s all clear! Let me know what you find out, and we’ll take it from there if necessary.

    Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Hey there, @ljesper,

    Do you have updates about that, do you still need help? We usually close inactive threads after one week of no movement, but we want to make sure we’re all set before marking it as solved. Thanks!

    Thread Starter ljesper

    (@ljesper)

    I got this sorted out at last. What it took was not deleting, but deactivating all my jetpack plugins – including ’tiled galleries’, and then activating them again after a while. Didnt work to delete og just deactivate the galleries plugin.

    Thanks for helping everybody!!

Viewing 3 replies - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.