Jetpack stats not working

  • Resolved fyfeopedia

    (@fyfeopedia)


    4 months ago

    I’m finding Jetpack uncooperative today.

    I disconnected and reconnected Jetpack because I was having difficulty commenting on my own site when I was logged in. Commenting works fine when I’m not logged in.

    Now that I’ve reconnected Jetpack, I can’t see stats. My stats screen appears with no figures and empty graphs.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Hi there, @fyfeopedia,

    We’re sorry you’re having some bad days with Jetpack! I checked the connection, and everything seems to be working properly now. The Stats module was toggled off, which is why you could not see any stats. Is it possible that you deactivated it accidentally?

    Anyways, I have toggle it on for you, so you should be all set now ?? Let me know if there’s anything else we can do to help!

    Plugin Support Tamirat B. (a11n)

    (@tamirat22)

    Hello @fyfeopedia,

    It’s been one week since this topic was last updated. I’m going to mark this thread as solved. If you have any further questions or need more help, you’re welcome to open another thread here. Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)
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