Jetpack & SiteGround Hosting no Connect

  • Resolved jrrsantacruz

    (@jrrsantacruz)


    5 years, 7 months ago

    Hello

    I have a problem with Jetpack
    in the hosting provider SiteGround is asking me the ip and ports required to connect to the Jetpack services

    The Jetpack server was unable to communicate with your site https://www.ayudaprogramacionmagazine.net [HTTP 403]. Ask your web host if they allow connections

    .Htacceess

    # BEGIN WORDPRESS PLUGIN stop_xmlrpc_attack
    <Files “xmlrpc.php”>
    order deny,allow
    deny from all
    allow from 10.0.0.0/8
    allow from 64.34.206.0/24
    allow from 66.155.105.128/26
    allow from 69.90.253.0/24
    allow from 76.74.248.128/25
    allow from 76.74.255.0/25
    allow from 127.0.0.0/8
    allow from 172.16.0.0/12
    allow from 192.0.64.0/18
    allow from 192.168.0.0/16
    allow from 198.181.116.0/22
    </Files>
    # END WORDPRESS PLUGIN stop_xmlrpc_attack

    The page I need help with: [log in to see the link]

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  • Plugin Support lizkarkoski

    (@lizkarkoski)

    Howdy –

    The Jetpack connection is not actively established with the site so it’s impossible for us to run it through the debug for troubleshooting.

    In any case, Jetpack, much like other plugins, services, and apps like the mobile apps, relies on the XML-RPC file to communicate with WordPress.com.

    You should be able to protect a site’s XML-RPC file without having to whitelist specific IP ranges. Will you follow up with SiteGround about that?

    If you have to whitelist IPs (which I didn’t think they required) you’ll find those details at the very bottom of this page: https://jetpack.com/support/hosting-faq/

Viewing 1 replies (of 1 total)
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