JetPack Publicize uses wrong URL for Twitter

Hello,

I don′t use jetpack on wordpress.com but I think I have some kind of the same problem.
I use a subdirectory called “wordpress” for my installation but the links pushed to facebook ignore that. I saved the general settings to https://www.example.com/wordpress/, reconnected to the wordpress-app on facebook but every time I click on “add new facebook connection” the link ignores that my installation is in a subcategory and redirects to https://www.example.com/wp_admin/options-general.php… this should be https://www.example.com/wordpress/wp_admin/options-general.php. It works when I manually insert the right url but still results in wrong links on facebook.

Thanks for any help

@mra_andy You mentioned that you don’t use Jetpack. If you experience issues with links to your site on Facebook, I would suggest that you ask the author of the plugin you use to post on Facebook; they might be able to help!

Sorry for the misunderstanding but I use jetpack in my own WordPress-installation not on wordpress.com, so there′s no other plugin.

Could you give me your site URL, so I can have a look?

If you want the URL to remain private, you can also contact us via this contact form:
https://en.support.wordpress.com/contact/?jetpack=needs-service

I sent my URL and details via contact form

Thank you

Thanks for the response. I’ll let you know how it goes next time I post something. Did all the disconnect/reconnect things and also saved the general settings all over again just to overwrite everything.

I figured my replication scripts would cause some headaches. Basically to swipe a copy of production to development or visa versa to test any major changes prior to making them live, I use rsync to copy the entire site folder between servers, then mysqldump | mysql to pipe the database between both machines, and then just run a script on the database to change the option_value in wp_options for ‘home’ and ‘siteurl’ to reflect the right URL for one or the other.

Didn’t count on Jetpack to get confused by the change. Might leave the URL as the production URL and change the hosts file on my desktop to point at one or the other when I want to start messing around with things.

Alex.

@liff75 You can keep the same workflow, but I would suggest one more change to the database to avoid any Jetpack confusion: once you have changed home and siteurl, also make sure you delete all Jetpack options (jetpack_options) from wp_options. This way, your development and your production sites will have two different site IDs.

Just delete them? That won’t create new site IDs each and every time? Obviously I don’t want to lose any configuration (such as connected Facebook/Twitter/LinkedIn accounts) each time I shove the site forward or backward.

If you could quickly take a look, the proper production URL for my site is whatsbroken.com.au (not the dev.* variation).

Cheers.

Alex.

Thanks for the URL. That helps a lot, since you won’t need to delete your Jetpack Options to recreate them on your dev site. You’ll want to use the following site IDs:

• whatsbroken.com.au: 44448605
• dev.whatsbroken.com.au: 44448478

You shouldn’t need to change anything else.

@jeremy herve i am having the same problem but can’t figure out how to fix it please help

@dwilbur78 Could you post your site URL here, so I can have a look?

If you want it to remain private, you can also contact us via this contact form:
https://en.support.wordpress.com/contact/?jetpack=needs-service

@ jeremy herve the site is https://www.davedoom.com

@dwilbur78 I fixed the issue earlier today. Check your inbox! ??

Jeremy, I’m having the same issues as several of those above, posting to both LinkedIn and my facebook fan page. Can you help me with it?

Old: goingreenpromos.com

New: ted4promos.com

Ted

@tedp58 I updated your Jetpack settings, the problem should now be solved.

If others run into the same issue, you should be able to solve the problem by disconnecting and reconnecting to WordPress.com, in the Jetpack menu.