jetpack plugin creates critical error

Jetpack is causing the wp-admin page of my site to be inaccessible. The only way I can get there with my normal account login is to have jetpack disabled. If I don’t have jetpack disabled, I just get the message:

“There has been a critical error on your website. Please check your site admin email inbox for instructions.
Learn more about debugging in WordPress.”

The email that I receive gives me a link in recovery mode where I can disable jetpack and get access again. It also contains this information:

When seeking help with this issue, you may be asked for some of the following information:
WordPress version 5.5.3
Current theme: Johannes (version 1.3.2)
Current plugin: Jetpack by WordPress.com (version 9.2)
PHP version 7.3.25

Error Details
=============
An error of type E_ERROR was caused in line 80 of the file /home4/scripua7/public_html/wp-content/plugins/jetpack/modules/calypsoify/class.jetpack-calypsoify.php. Error message: Uncaught Error: Class 'A8C_WPCOM_Masterbar' not found in /home4/scripua7/public_html/wp-content/plugins/jetpack/modules/calypsoify/class.jetpack-calypsoify.php:80
Stack trace:
#0 /home4/scripua7/public_html/wp-content/plugins/jetpack/modules/calypsoify/class.jetpack-calypsoify.php(56): Jetpack_Calypsoify->mock_masterbar_activation()
#1 /home4/scripua7/public_html/wp-includes/class-wp-hook.php(287): Jetpack_Calypsoify->setup_admin('')
#2 /home4/scripua7/public_html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array)
#3 /home4/scripua7/public_html/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
#4 /home4/scripua7/public_html/wp-admin/admin.php(175): do_action('admin_init')
#5 {main}
  thrown

I am unable to run anything that requires jetpack which limits quite a bit.

• This topic was modified 3 years, 11 months ago by jksorensen.