• Resolved moraima4

    (@moraima4)


    Hi

    I have 2 websites where I have Jetpack and one of them I have created staging sites many times and keep Jetpack on Safe Mode without any issues.

    This week, I created a staging site for the second website, and everything seemed fine. Yesterday, we finished with the staging site, and it was destroyed as we usually do, but the live site is still saying it is on SafeMode. Are there any issues with what site you open first? I usually have the live site opened when I open the staging site, this time around I think I opened the staging site first and then the live, could this have caused an issue? Will the SafeMode connection go away in a little while or is there something I need to do?
    The other options that Jetpack offers besides staying on SafeMode (Move Jetpack Data or Treat each site as independent) don’t sound like something I want, and there is no staging site anyway.

    Thanks in advance

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter moraima4

    (@moraima4)

    I should add that we already tried through managing the connection, but we can’t even see a connection. Under Dashboard > Connection, it shows it’s connected to my boss’ account, when he tries to do it, it shows the other website that we have, not the one with the issue, and it says I’m the admin, but when I try it says I don’t have any sites. So we can’t even manage any connections.

    Thread Starter moraima4

    (@moraima4)

    Ok, don’t worry about it, we figured it out. It was a mess, the connection thing was super complicated, I’m not even sure how we did it but it looks like everything is now working and we manage to disconnect it from the staging site.

    Plugin Support Chatoxz (a11n)

    (@chatoxz)

    Hi there,

    It’s great to hear that you’ve resolved the connection issue. In the future, please share the names of the URLs involved.

    If you encounter any further issues or have questions, feel free to reply to this thread.

    Cheers,

    Thread Starter moraima4

    (@moraima4)

    Yes, thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
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