• I get the message: failed to activate. SyntaxError: Unexpected token < in JSON at position 0.,every time I want to connect the statistics. And when I press the debug option, it tells me that my theme isn′t compatible with Jetpack plugin. But it was compatible 2 days ago. I guess it is due to the update.

    How can I fix this. thank you.

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  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    Could you let me know what other plugins are currently active on your site?

    Could you also try the following:

    1. Open the dashboard page.
    2. Open your browser console
    3. Click on the Network tab
    4. Refresh the page.
    5. If you see any lines in red inside the browser console, click on them. A new panel should appear on the right.
    6. Click on the “Response” tab in that new panel.
    7. Copy the message displayed there.
    8. Paste it here.
    9. If no red lines appeared in the browser console, click on the “Console” tab of the browser console.
    10. Copy any errors displayed there, and paste them here.

    Thanks!

Viewing 1 replies (of 1 total)
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