Jetpack Not Synced and Problem Posting from Smartphone

  • Resolved rozanfah

    (@rozanfah)


    4 years ago

    Hi!

    I have been using Jetpack for a while, it was okay when I started blogging and creating a website. But ever since I moved my data from the older domain to a new one (I also changed hosting provider), Jetpack started to have issues. I can not see the page stats from JP dashboard, it says not synced, and I can not post or write a draft from my phone which I did a lot.
    Your response and solution will be much appreciated.
    Thank you.

    • This topic was modified 4 years ago by rozanfah.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Bruce (a11n)

    (@bruceallen)

    Happiness Engineer

    Hi @rozanfah

    I’ve noticed some issues connecting to your site’s XMLRPC file.

    I’d suggest contacting your hosting provider and ask them to whitelist the IP addresses listed here:

    https://jetpack.com/support/hosting-faq/#jetpack

    Please note that these IP addresses could change (or more could be added) at any time. For that reason, we recommend your host uses the machine-readable versions of these IP ranges in JSON or plain text format to automate configuration changes on their systems.

    Once they’ve done that, can you try connecting Jetpack again?

Viewing 1 replies (of 1 total)
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