• Resolved shirtguy72

    (@shirtguy72)


    Have search the forums, added Jetpack ASN to Cloudflare as Allow
    Have commented out from .htaccess …

    # Block WordPress xmlrpc.php requests
    <Files xmlrpc.php>
    	order deny,allow
    	deny from all
    </Files>

    Have installed Health Check plugin, deactivating all plugins with only Jetpack running.
    Tried default theme. Nothing seems to work, Jetpack settings flag as: Saved but after refreshing or returning to settings page, settings are unchanged.

    I am at a loss here.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter shirtguy72

    (@shirtguy72)

    Still researching, trying to troubleshoot and I found under Jetpack “Known Issues” about XSS plugin and adding (,) is needed in “Exclude Entities”

    I am not using any dedicated “security” plugin, all done in wp-config and .htaccess

    Would my XSS snippet have to be / or can it be modified to exclude (,) ?

    # Extra Security Headers
    <IfModule mod_headers.c>
    	Header set X-XSS-Protection "1; mode=block"
    	Header always append X-Frame-Options SAMEORIGIN
    	Header set X-Content-Type-Options nosniff
    </IfModule>

    Thanks for taking the time. I really want to utilize the Jetpack Plugin!

    Plugin Support lastsplash (a11n)

    (@lastsplash)

    Hi @shirtguy72

    In order to investigate this issue, we’ll need to know your site URL.

    Could you post your site URL here, so I can have a look?

    If you want it to remain private, you can also contact us via this contact form.

    If you chose to contact us via email, please reference this thread.

    Thread Starter shirtguy72

    (@shirtguy72)

    https://www.vintageheavymetal.com/

    Thanks for taking a look.
    But please note; without being able to save changes and thus not being able to utilize the Jetpack CDN for images, I have Jetpack disabled.

    Plugin Support lastsplash (a11n)

    (@lastsplash)

    Hi @shirtguy72

    We aren’t able to access the xmlrpc.php file on your site. We’re getting a 403 Error when we try.

    Could you please remove any code from your .htaccess file that is trying to restrict access to xmlrpc.php? I don’t think you need to worry about the security headers that your reference.

    Additionally, I’d suggest checking if you have any security plugins activated that might be blocking our requests. If not, try contacting your hosting provider and asking them to check their security logs to see if they are blocking or otherwise limiting incoming and outgoing connections over XML-RPC.

    Jetpack uses this file to communicate with your site, but some hosts block connection requests to that file.

    Our requests look like the following:

    – File: https://www.vintageheavymetal.com//xmlrpc.php
    – User-agent header: Jetpack by WordPress.com
    – IPs: https://jetpack.com/support/how-to-allowlist-jetpack-ip/

    Please ask them to allowlist the IP addresses listed above. Note that these IP addresses could change (or more could be added) at any time, which could break your connection to Jetpack. For this reason, we actually discourage allowing specific IPs, although with some hosts it may be the only option.

    Let us know how that goes.

    Thread Starter shirtguy72

    (@shirtguy72)

    My first issue was Connecting to Jetpack. With that as mentioned above, I whitelisted Jetpack in a Cloudflare Firewall Rule. I also re-enabled XML-RPC
    and was then able to “Connect with Jetpack”.

    I am now trying to figure out what would be stopping Jetpack from Saving Changes in my Wp Admin.

    Hi @shirtguy72

    From our end, I do see that your site is still disconnected from Jetpack, so I am not sure if you’ve done that on purpose?

    I’d appreciate it if you sent a screenshot of what specific settings you are trying to save; this is likely related to the broken Jetpack connection.

    You can use a service like Snipboard or Imgur for that.

    Thread Starter shirtguy72

    (@shirtguy72)

    Thanks for taking the time but I have given up trying to use the plugin. I cannot see myself dropping security to make a plugin usable.

    Restored site from a backup taken just before installing Jetpack. All instances of the plugin are gone including the wild amount of expired transients (over 6K overnight)

    [Marked as Resolved]

    Again, thanks for taking the time to help.

    Thread Starter shirtguy72

    (@shirtguy72)

    Just as info, and for possible future reference: Maybe this can help someone else?
    In 6G Firewall, under [REQUEST METHOD], commenting out “put” may be the answer here.

    RewriteCond %{REQUEST_METHOD} ^(connect|debug|move|put|trace|track) [NC]

Viewing 8 replies - 1 through 8 (of 8 total)
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