Jetpack not collecting all video clicks in stats

  • Resolved zzraz

    (@zzraz)


    11 months, 4 weeks ago

    Hi! We have Jetpack installed on our site. We use the Streamit template to display our locally saved videos. Each page has one link to a trailer and another link to the movie. Now, the stats in Jetpack ONLY shows the trailer clicks, not the movie. Please advise! Thanks!

    The page I need help with: https://www.zeezome.com

    The page I need help with: [log in to see the link]

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  • Plugin Support Erina (a11n)

    (@eri32s98)

    Hi @zzraz, it seems that the movie pages are only accessible to members, is that correct?
    Could you double-check the settings for logged in pages, under WP Admin > Jetpack > Settings > Jetpack Stats > Count logged in page views from?

    Thread Starter zzraz

    (@zzraz)

    Thank you!!! You can close this now ??

Viewing 2 replies - 1 through 2 (of 2 total)
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