• Resolved greenhorn83

    (@greenhorn83)


    With Jetpack activated (only on mobile google chrome browser) the website header will, when refreshed, appear 2-3 times, also the website menu are shown several times.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Paulina H. (a11n)

    (@pehaa)

    Hi there,

    I checked your site in Chrome on a mobile device (Android), and I was not able to replicate the issue.

    Do you still encounter the issue? If so, it is worth checking for any conflicts by disabling other plugins than Jetpack temporarily to see if the issue persists. Additionally, ensure that your themes and plugins are updated to their latest versions.

    Please reply to this thread with any additional details or observations.

    Thank you!

    Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Hi @greenhorn83,

    Do you have updates about that? We usually close inactive threads after one week of no movement, but we want to make sure we’re all set before marking it as solved. Thanks!

    Thread Starter greenhorn83

    (@greenhorn83)

    @Paulina H. (a11n)

    the problem still exists. It is a bit better after I updated to the newest php version. But after the site is loaded, when you reload one or two times with chrome on your mobile, the problem appears for sure. I test it on 3 different phones (iphone and others) and on a notepad also. And also I think it has to do with the jetpack plugin.

    Plugin Support Chatoxz (a11n)

    (@chatoxz)

    Hi @greenhorn83,

    Can you try temporarily switching your theme to Twenty Twenty and see if the problem persists?

    Let us know how it goes.

    Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Hey @greenhorn83,

    Do you have updates about that? We usually close inactive threads after one week of no movement, but we want to make sure we’re all set before marking it as solved. Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
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