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Resolved michaelcallaway
(@michaelcallaway)

5 years, 5 months ago

About a month and a half ago I cancelled my Jetpack subscription because publicize was sharing the same post to Facebook twice. I went with other options to share to Facebook, backup my site, SEO, etc but they take a lot of time. I decided to try Jetpack again before I re-subscribe but unfortunately the same problem is happening. I left the duplicate posts on my Facebook business page https://www.facebook.com/polk.work/. I’m really hoping someone can figure out what’s going because like I said the other plugins I’m using now are time consuming and a pain.

The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)

Plugin Contributor James Huff
(@macmanx)

5 years, 5 months ago

I couldn’t see any duplicates there, did you remove them.

If not, which title should I look for?

Thread Starter michaelcallaway
(@michaelcallaway)

5 years, 5 months ago

I did delete them, several customers were complaining. I also had several posts that were sharing the wrong image to Facebook so I uninstalled Jetpack again and decided to stick with what was working. I’m marking this as resolved.

Plugin Contributor James Huff
(@macmanx)

5 years, 5 months ago

Ok, if you ever try Jetpack instead, and it’s still happening, please use something like https://snipboard.io/ to share a screenshot. That should be all we need.
theologicalnews
(@theologicalnews)

5 years ago
I am experiencing the same thing on our site https://theology.news. We use wordpress.com’s hosting and are a news aggregate site. We pull academic journal table of contents from publishers when new publications drop and post them on our site, we then try to use Jetpack to push the new posts out to Facebook/Twitter. Especially on Facebook, Jetpack will post the item twice….

If you look at our page facebook.com/theologynews you will see that a recent announcement from University of St. Andrews is double posted.

See screen shot here https://snipboard.io/z6u98s.jpg

Help!
- This reply was modified 5 years ago by theologicalnews.
Thread Starter michaelcallaway
(@michaelcallaway)

5 years ago

I don’t know if this will help but I switched my hosting from GoDaddy to SiteGround and my problems went away. I haven’t had any issues with the wrong image being used or items being posted twice.

Plugin Support supernovia
(@supernovia)

5 years ago

@theologicalnews, for help with a site hosted at WordPress.com can you get in touch directly at https://en.support.wordpress.com/contact/ ? Support can help with your settings and what not there.

Plugin Support supernovia
(@supernovia)

5 years ago

And thank you @michaelcallaway. That makes me wonder if there was just a timeout issue in your case.

Thread Starter michaelcallaway
(@michaelcallaway)

5 years ago

I wouldn’t be surprised. To put it nicely, almost every problem I had went away when I switched hosts and my site has never been faster.

sabhlok
(@sabhlok)

4 years, 11 months ago

I’ve been having this problem with Jetpack posting twice on Twitter.

E.g. see https://twitter.com/sabhlok/status/1249904713786687493 and https://twitter.com/sabhlok/status/1249904709915291648

I’ve disconnected and re-connected Jetpack – doesn’t help