[Jetpack] "IP has been flagged for potential security violations" but not my IP

  • Hi,

    One of the sites that I look after has started giving me “Your IP (xxx.xxx.xxx.xxx) has been flagged for potential security violations” from Jetpack.

    So far, so as per hundreds of other questions that forum search brings up.

    The only thing is, the IP that it gives is not my external IP. In fact, it geolocates to Bulgaria – which, perhaps from prejudice, causes me to suspect something nefarious going on.

    Any ideas or advice?
    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hello,

    This can happen if you are using a full page cache in WordPress such as W3 Total Cache or WP Super Cache or possibly a CDN or Varnish-like cache. Clear all types of cache and see if the message persists.

    Thread Starter swaldman

    (@swaldman)

    Curiouser and curioser.

    I cleared Supercacher, as you suggested, and was able to see the login screen. I entered my login details, and was back to the same security message with the same IP-that-is-not-my IP.

    Interestingly, when I tried doing it through a VPN so as to come from somewhere else, no problem. So the problem is IP-based, even though the IP it’s showing isn’t one known to me…

    You may want to explicitly block the IP address that is causing this issue.

    You could add the following into your .htaccess file to prevent that ip from even accessing your site.

    Order Deny,Allow
Deny from x.x.x.x

    you mentioned supercacher earlier, are you by chance hosted by SiteGround? It is possible that the ip showing is the memcached or varnish cache server.

    I’m chiming in to say I’ve got the same issue.

    I’m also getting “Your IP (xxx.xxx.xxx.xxx) has been flagged for potential security violations”.

    The IP address returned is not my IP address.

    Worst of all. I didn’t want this Jetpack service enabled.

    I’m hosting at WP Engine if that helps. I’ve cleared the WP Engine cache with no help.

    Still looking into a solution, but just wanted to register the issue and my general displeasure.

Viewing 4 replies - 1 through 4 (of 4 total)
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