• Resolved rowerker

    (@rowerker)


    The backend of our website is constantly showing the Jetpack install message directly on top of everything. Since the message is very massive and takes a real good part of the screen I want to get rid of it since I do not want to use jetpack (which I did not install or activate jet)

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Hello @rowerker,

    I checked your site and I can see that the site is indeed connected via Jetpack, but with a site-only connection.

    Jetpack needs the site to be connected via a WordPress.com account to enable certain features – you can read more about that on this post:

    https://jetpack.com/support/why-the-wordpress-com-connection-is-important-for-jetpack/

    Is it possible that the banner is nudging you to connect your WordPress.com account? If that’s so, and you want to do it, go to your Jetpack Dashboard, and under ConnectionsAccount Connection click on the “Connect your WordPress.com account link:

    https:///gluehgut.de/wp-admin/admin.php?page=jetpack#/dashboard

    You can check what I mean in this screenshot

    In case the message is saying something else, can you report what it says in details? You can share screenshots if that helps. You can create screenshots using something like Snipboard or Imgur and post the link here.

    Thanks!

    Thread Starter rowerker

    (@rowerker)

    Hello Stef,

    thank you for your reply and those hints. Maybe you misunderstood me – I do not want to use/connect jetpack! I just want to get rid of this promt (s. screenshots)

    Prompt/Message
    https://snipboard.io/yOqB2s.jpg

    List of plugins
    https://snipboard.io/jyAnfe.jpg

    Any hint how to get rid of this prommt?

    Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Hey @rowerker,

    Thanks a lot for the screenshot and the further explanation, I did in fact misunderstand you ??

    The trouble here is that you’d need to eventually install Jetpack if you want to use the WooCommerce Shipping & Tax plugin as it replies on Jetpack to work.

    The only ways to get rid of that banner are:

    – deactivate the WooCommerce Shipping & Tax plugin
    – install and activate Jetpack, which also allows you to use the WooCommerce plugin abovementioned.

    Hope that answers your question ??

    @rowerker
    You can place the following CSS code in your child themes function file:

    function my_custom_fonts() {
      echo '<style>
    	.wcs-nux__notice{
    		display: none !important;
    	}
      </style>';
    }

    This will hide the banner for you.

Viewing 4 replies - 1 through 4 (of 4 total)
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