• Resolved cv888

    (@cv888)


    I have just published a post, and the images appeared in the post preview, however they aren’t visible on the live / published post.

    I have just disabled some plugins and some blocks appeared, but not all 5 blocks that are in the post.

    Thanks in advance

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Paulina H. (a11n)

    (@pehaa)

    Hi @cv888,

    I was able to replicate the problem with the Image Compare block on my test site. The problem appears if there is a JavaScript-powered lazy loading enabled. Note that lazy loading of images with JavaScript is now deprecated since modern browsers handle that with the browser built-in methods.

    I suspect that, in your case, the Powerkit plugin enables image lazy loading. Does the issue persist when you disable Powerkit?

    If the issue persists, you may want to make a full plugin conflict check.

    1. Temporarily activate a default WordPress theme like Twenty Twenty-One.
    2. Temporarily deactivate all plugins except Jetpack, and clear your browser’s cache.
    3. Then, try again. If images show correctly on the live post, then you know another plugin is conflicting here.
    4. You can reactivate plugins one by one, checking after each one to discover which plugin is causing the problem.
    5. You can leave that plugin deactivated and/or contact whoever makes that plugin for help resolving the issue it’s causing.

    You can see these troubleshooting steps in detail in our Troubleshooting manually guide.

    I hope that the above points you in the right direction. Let us know if you have further questions.

    Thank you!

    Plugin Support Tamirat B. (a11n)

    (@tamirat22)

    Hello!

    Do you have updates about that? We usually close inactive threads after one week of no activity, but we want to make sure we’re all set before marking it as solved. Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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