Jetpack has detected an error syncing your site

  • Resolved ivycat

    (@ivycat)


    1 year, 4 months ago

    We’re receiving the error Jetpack has detected an error syncing your site on tnp.org.

    We’ve disconnected and reconnected Jetpack, but it’s still showing the error and we’re advised to contact support. Hoping you can help.

    • This topic was modified 1 year, 4 months ago by ivycat.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Bruce (a11n)

    (@bruceallen)

    Happiness Engineer

    Hi @ivycat

    I’ve run a sync from our end, and things are looking better. Are you still seeing errors?

    Thread Starter ivycat

    (@ivycat)

    Hi @bruceallen,

    Thanks so much. The error is not showing anymore. Is there anything I could or should have done here to avoid the error?

    Plugin Support Bruce (a11n)

    (@bruceallen)

    Happiness Engineer

    Hi @ivycat

    It’s hard to say, usually when we see this type of error it is after a site has updated a lot of products on their site, or imported content or mailing list and the sync needs to “catch up” with all the new material.

Viewing 3 replies - 1 through 3 (of 3 total)
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