Jetpack has detected an error syncing your site

  • Resolved ashwastaken

    (@ashwastaken)


    3 years, 7 months ago

    Hi I am getting below error

    The information synced by Jetpack ensures that Jetpack Search, Related Posts and other features are aligned with your site’s current content.

    Error Jetpack has detected that data is not properly in sync which may be impacting some of your site’s functionality. Click here to start a full sync to align Jetpack with your site data. If you still notice this error after running a full sync, please contact support for additional assistance.

    Please help

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    Were you able to click and try running a full sync on your site? I don’t notice any sync issues with your site on our end, so your issues may already be solved.

    Do you still see the error on your site?

    Thread Starter ashwastaken

    (@ashwastaken)

    Hi Jeremy, Site health is still showing this error as 1 Critical issue. Shall I ignore site health?

    Thread Starter ashwastaken

    (@ashwastaken)

    I did click on the link where it says “Click here to start a full sync” in the site health warning. it refreshed the page but the error warning is still there

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    I now see that some of the products from your site are not yet synced with WordPress.com. I’ve triggered a fix on our end, which should complete within the next day.

    If you still experience sync issues on Monday, could you contact us via this contact form so we can run some more tests with you on your site?

    Thank you!

    Thread Starter ashwastaken

    (@ashwastaken)

    I still see the error in site health. I have submitted a request on the form you shared. Hopefully it will get solved

    Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Brilliant, @ashwastaken, thanks!
    We’ll get in touch with you shortly ??

    • This reply was modified 3 years, 7 months ago by Stef (a11n).
Viewing 6 replies - 1 through 6 (of 6 total)
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