Jetpack freeze my wordpress admin

  • Resolved nkume

    (@nkume)


    5 years, 8 months ago

    Good Day
    I try installing Jetpack Plugins it freeze my WordPress admin I can’t get access to it my site is slow to load.
    Kindly Assist.

    The page I need help with: [log in to see the link]

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  • Plugin Contributor James Huff

    (@macmanx)

    You’ll need to access your server via SFTP or FTP, or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), navigate to /wp-content/plugins/ and delete the whole /jetpack/ directory there.

    Once that’s done, you’ll be able to reinstall Jetpack normally from Plugins > Add New in your site’s Dashboard.

Viewing 1 replies (of 1 total)
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