• Hi there,

    I don’t have Jetpack plugin in my website at all but I’m getting these below errors in my Debug log. would you please tell me what are these and how can i fix them? Thanks


    [17-Nov-2024 08:34:02 UTC] WordPress database error Commands out of sync; you can’t run this command now for query SELECT option_name, option_value FROM wp_options WHERE option_name IN (‘_transient_jetpack_update_remote_package_last_query’,’_transient_timeout_jetpack_update_remote_package_last_query’) made by shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, Automattic\Jetpack\Connection\Package_Version_Tracker->maybe_update_package_versions, Automattic\Jetpack\Connection\Package_Version_Tracker->is_rate_limiting, get_transient, wp_prime_option_caches


    [17-Nov-2024 08:34:02 UTC] WordPress database error Commands out of sync; you can’t run this command now for query INSERT INTO wp_options (option_name, option_value, autoload) VALUES (‘_transient_timeout_jetpack_update_remote_package_last_query’, ‘1731832502’, ‘off’) ON DUPLICATE KEY UPDATE option_name = VALUES(option_name), option_value = VALUES(option_value), autoload = VALUES(autoload) made by shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, Automattic\Jetpack\Connection\Package_Version_Tracker->maybe_update_package_versions, Automattic\Jetpack\Connection\Package_Version_Tracker->is_rate_limiting, set_transient, add_option


    [17-Nov-2024 08:34:02 UTC] WordPress database error Commands out of sync; you can’t run this command now for query INSERT INTO wp_options (option_name, option_value, autoload) VALUES (‘_transient_jetpack_update_remote_package_last_query’, ‘1731832442’, ‘off’) ON DUPLICATE KEY UPDATE option_name = VALUES(option_name), option_value = VALUES(option_value), autoload = VALUES(autoload) made by shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, Automattic\Jetpack\Connection\Package_Version_Tracker->maybe_update_package_versions, Automattic\Jetpack\Connection\Package_Version_Tracker->is_rate_limiting, set_transient, add_option

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  • Plugin Support Chatoxz (a11n)

    (@chatoxz)

    Hello there,
     
    Sebastian from Jetpack here. I hope you are doing well.

    Can you let us know the URL of your site, so we can take a look?

    In this case, I recommend reaching out to your hosting provider for help. They have access to your database and can point you in the right direction.

    That said, it is possible that you have Jetpack installed on your site. Could you double-check on the plugins page on your WP Admin dashboard?

    <span style=”box-sizing: border-box; margin: 0px; padding: 0px;”>Also, if the folder?/jetpack/? still exists inside your?/public_html/wp-content/plugins/?d</span>irectory, please delete it.

    Let us know how it goes.

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