Jetpack error

  • Resolved mkneuropsychology

    (@mkneuropsychology)


    2 years, 11 months ago

    I have the following error message: “Jetpack requires a more recent version of WordPress and has been paused. Please update WordPress to continue enjoying Jetpack.”

    However, when I click update, nothing happens. I am not a programmer and I am having trouble figuring out how else to update it! I am unable to edit anything on my website at the moment or access any of the links. Thank you!

    The page I need help with: [log in to see the link]

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  • Plugin Support Bruce (a11n)

    (@bruceallen)

    Happiness Engineer

    Hi @mkneuropsychology

    I ran some tests on your site, and it seems that although your domain has a valid SSL certificate, it is still possible for one to access your site via HTTP. In fact, your visitors and search engines can use either HTTP or HTTPS to access your site.

    This is an issue for search engines, since it often causes confusion and duplicate content, but it is also an issue for your site’s communication with WordPress.com, as our system does not know whether it should connect to your site via one or the other address.

    To solve this issue, I would recommend that you change your site’s URL to HTTPS (you can do so under Settings > General in your dashboard), and then ask your host for help redirecting all traffic from HTTP to HTTPS.

    If your host is unable to help with that, you can follow the instructions here to do so:
    https://www.wpbeginner.com/wp-tutorials/how-to-add-ssl-and-https-in-wordpress/

    You can also use a plugin such as Really Simple SSL to fix this for you.

    Once that’s done, try to reconnect your site to WordPress.com once again; that should solve your issue.

Viewing 1 replies (of 1 total)
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