JetPack crop the photo size

  • Resolved stanleyharrison

    (@stanleyharrison)


    4 years, 4 months ago

    I faced the problem that Jetpack cuts the size of any photo on the my site.

    For example, if I upload image 1800 *1400
    As a result, after the publication of the article the size is reduced by half.

    I also noticed that there is no EXIF markup.
    I make the markup, but after the article is published, the markup disappears.

    How can I turn this function off?

    The page I need help with: [log in to see the link]

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  • Plugin Support Bruce (a11n)

    (@bruceallen)

    Happiness Engineer

    Hi there,

    Jetpack doesn’t include any functionality that will crop your images. Our CDN resizes and compresses in order to serve images at the smallest possible file size based on the dimensions at which an image is displayed, but it doesn’t crop.

    This could be as simple as a caching issue: try clearing your browser cache or see if it looks any different to you if you view your site in another browser.

    Otherwise, have you ruled out other plugins as a possible cause? Try disabling all plugins except Jetpack to see if that resolves this. If it does, re-enable your plugins one at a time until it starts happening again to determine which one is causing this.

Viewing 1 replies (of 1 total)
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