Jetpack Connection Issue

  • Resolved fondueski

    (@fondueski)


    1 month ago

    In the process of upgrading to PHP 7.4, I found an issue with Jetpack. Seems it may have been a modserver issue, so I got my hosting provider to disable. Support has previously suggested a delete and reinstall of Jetpack because I had some legacy issues from old versions. I disabled/deleted/reinstalled. But now I cannot get Jetpack to connect. All plugins, themes, and the site itself are updated. The xmlrpc.php test works fine. The debug says: ‘Could not validate security token’. And when I try to connect on the My Jetpack page on the WP Admin console I get: ‘An error occurred. Please try again.’ I disabled all plugins to no avail. Tried a basic theme as well. Still on PHP 7.3.2 until I get this sorted…

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter fondueski

    (@fondueski)

    Also, my site is hosted at Fatcow, which is now part of Bluehost.

    Thread Starter fondueski

    (@fondueski)

    Disregard the above. The connection just suddenly started working. Don’t know what changed or caused it to work.

    Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Hey there, @fondueski,

    Thanks for letting us know that the issue self-resolved – we’re glad to hear you’re all set again ??

    If you have any further questions or need more help, you’re welcome to open another thread here. Cheers!

Viewing 3 replies - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.