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(@jadenyoon)

wp-core

version: 6.2.2
site_language: ko_KR
user_language: ko_KR
timezone: Asia/Seoul
permalink: /%postname%/
https_status: true
multisite: false
user_registration: 0
blog_public: 1
default_comment_status: open
environment_type: production
user_count: 1
dotorg_communication: true

wp-paths-sizes

wordpress_path: /home/1043441.cloudwaysapps.com/rrydppkkaa/public_html
wordpress_size: 57.23 MB (60012440 bytes)
uploads_path: /home/1043441.cloudwaysapps.com/rrydppkkaa/public_html/wp-content/uploads
uploads_size: 10.82 MB (11343466 bytes)
themes_path: /home/1043441.cloudwaysapps.com/rrydppkkaa/public_html/wp-content/themes
themes_size: 2.62 MB (2742358 bytes)
plugins_path: /home/1043441.cloudwaysapps.com/rrydppkkaa/public_html/wp-content/plugins
plugins_size: 65.91 MB (69113377 bytes)
database_size: 3.64 MB (3817472 bytes)
total_size: 140.22 MB (147029113 bytes)

wp-dropins (2)

advanced-cache.php: true
object-cache.php: true

wp-active-theme

name: GeneratePress (generatepress)
version: 3.3.0
author: Tom Usborne
author_website: https://tomusborne.com
parent_theme: none
theme_features: core-block-patterns, widgets-block-editor, automatic-feed-links, post-thumbnails, post-formats, woocommerce, title-tag, html5, customize-selective-refresh-widgets, align-wide, responsive-embeds, editor-color-palette, custom-logo, menus, editor-styles, editor-style, widgets
theme_path: /home/1043441.cloudwaysapps.com/rrydppkkaa/public_html/wp-content/themes/generatepress
auto_update: ????

wp-mu-plugins (1)

Object Cache Pro (MU): version: 1.18.2, author: Rhubarb Group

wp-plugins-active (4)

Ad Inserter: version: 2.7.29, author: Igor Funa, ?? ???? ?????
Breeze: version: 2.0.27, author: Cloudways, ?? ???? ?????
Easy Table of Contents: version: 2.0.51.1, author: Magazine3, ?? ???? ?????
Jetpack: version: 12.3, author: Automattic, ?? ???? ?????

wp-plugins-inactive (1)

MalCare WordPress Security Plugin - Malware Scanner, Cleaner, Security Firewall: version: 5.16, author: MalCare Security, ?? ???? ?????

wp-media

image_editor: WP_Image_Editor_Imagick
imagick_module_version: 1690
imagemagick_version: ImageMagick 6.9.10-23 Q16 x86_64 20190101 https://imagemagick.org
imagick_version: 3.6.0
file_uploads: File uploads is turned off
post_max_size: 100M
upload_max_filesize: 100M
max_effective_size: 100 MB
max_file_uploads: 20
imagick_limits:
imagick::RESOURCETYPE_AREA: 8 GB
imagick::RESOURCETYPE_DISK: 1.844674407371E+19
imagick::RESOURCETYPE_FILE: 768
imagick::RESOURCETYPE_MAP: 8 GB
imagick::RESOURCETYPE_MEMORY: 4 GB
imagick::RESOURCETYPE_THREAD: 1
imagick::RESOURCETYPE_TIME: 1.844674407371E+19
imagemagick_file_formats: 3FR, 3G2, 3GP, AAI, AI, ART, ARW, AVI, AVS, BGR, BGRA, BGRO, BIE, BMP, BMP2, BMP3, BRF, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CRW, CUR, CUT, DATA, DCM, DCR, DCX, DDS, DFONT, DJVU, DNG, DOT, DPX, DXT1, DXT5, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, EXR, FAX, FILE, FITS, FRACTAL, FTP, FTS, G3, G4, GIF, GIF87, GRADIENT, GRAY, GRAYA, GROUP4, GV, H, HALD, HDR, HEIC, HISTOGRAM, HRZ, HTM, HTML, HTTP, HTTPS, ICB, ICO, ICON, IIQ, INFO, INLINE, IPL, ISOBRL, ISOBRL6, J2C, J2K, JBG, JBIG, JNG, JNX, JP2, JPC, JPE, JPEG, JPG, JPM, JPS, JPT, JSON, K25, KDC, LABEL, M2V, M4V, MAC, MAGICK, MAP, MASK, MAT, MATTE, MEF, MIFF, MKV, MNG, MONO, MOV, MP4, MPC, MPEG, MPG, MRW, MSL, MSVG, MTV, MVG, NEF, NRW, NULL, ORF, OTB, OTF, PAL, PALM, PAM, PANGO, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PGX, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, PPM, PREVIEW, PS, PS2, PS3, PSB, PSD, PTIF, PWP, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGBA, RGBO, RGF, RLA, RLE, RMF, RW2, SCR, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, STEGANO, SUN, SVG, SVGZ, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TTC, TTF, TXT, UBRL, UBRL6, UIL, UYVY, VDA, VICAR, VID, VIFF, VIPS, VST, WBMP, WEBP, WMF, WMV, WMZ, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, YCbCr, YCbCrA, YUV
gd_version: 2.3.3
gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM
ghostscript_version: unknown

wp-server

server_architecture: Linux 4.19.0-22-amd64 x86_64
httpd_software: Apache/2.4.54 (Debian)
php_version: 7.4.32 64bit
php_sapi: fpm-fcgi
max_input_variables: 10000
time_limit: 300
memory_limit: 256M
max_input_time: 60
upload_max_filesize: 100M
php_post_max_size: 100M
curl_version: 7.64.0 OpenSSL/1.1.1n
suhosin: false
imagick_availability: true
pretty_permalinks: true
htaccess_extra_rules: true

wp-database

extension: mysqli
server_version: 10.4.20-MariaDB-1:10.4.20+maria~buster-log
client_version: mysqlnd 7.4.32
max_allowed_packet: 134217728
max_connections: 29538

wp-constants

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /home/1043441.cloudwaysapps.com/rrydppkkaa/public_html/wp-content
WP_PLUGIN_DIR: /home/1043441.cloudwaysapps.com/rrydppkkaa/public_html/wp-content/plugins
WP_MEMORY_LIMIT: 40M
WP_MAX_MEMORY_LIMIT: 256M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: true
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_ENVIRONMENT_TYPE: ???? ??
DB_CHARSET: utf8
DB_COLLATE: undefined

wp-filesystem

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
mu-plugins: writable

objectcache

general-status: Connected
general-dropin: Valid
general-license: Valid
general-env: production
general-multisite: No
general-mu: Yes
general-vcs: No
general-host: cloudways
general-eviction-policy: allkeys-lfu
general-compressions: LZF, LZ4, ZSTD
general-basename: redis-cache-pro.php
general-client: RedisCachePro\Clients\PhpRedis
versions-php: 7.4.32 (Outdated)
versions-igbinary: 3.2.7
versions-phpredis: 5.3.7
versions-relay: Not installed
versions-redis: 7.0.11
versions-plugin: 1.18.2
versions-dropin: 1.18.2
statistics-redis-memory: 6 MB of 394 MB
statistics-redis-keys: 205
groups-global: [
"analytics",
"blog-details",
"blog-id-cache",
"blog-lookup",
"blog_meta",
"global-posts",
"networks",
"sites",
"site-details",
"site-options",
"site-transient",
"rss",
"users",
"useremail",
"userlogins",
"usermeta",
"user_meta",
"userslugs"
]
groups-non-persistent: [
"counts",
"plugins",
"theme_json",
"themes"
]
groups-non-prefetchable: [
"analytics",
"userlogins",
"wc_session_id"
]
config-token: ????????001c
config-connector: RedisCachePro\Connectors\PhpRedisConnector
config-cache: RedisCachePro\ObjectCaches\PhpRedisObjectCache
config-logger: RedisCachePro\Loggers\ErrorLogLogger
config-log_levels: emergency, alert, critical, error, warning
config-scheme: tcp
config-host: 127.0.0.1
config-port: 6379
config-database: 6317
config-username: null
config-password: null
config-prefix: rrydppkkaa
config-maxttl: null
config-timeout: 2.5s
config-read_timeout: 2.5s
config-retry_interval: 25ms
config-retries: 5
config-backoff: smart
config-persistent: false
config-shared: null
config-async_flush: true
config-group_flush: keys
config-network_flush: all
config-cluster: null
config-cluster_failover: error
config-servers: null
config-replication_strategy: distribute
config-sentinels: null
config-service: null
config-tracer: none
config-serializer: igbinary
config-compression: zstd
config-global_groups: null
config-non_persistent_groups: null
config-non_prefetchable_groups: null
config-prefetch: true
config-split_alloptions: true
config-analytics: {
"enabled": true,
"persist": true,
"retention": 7200,
"footnote": true
}
config-relay: {
"cache": true,
"listeners": false,
"invalidations": true,
"allowed": null,
"ignored": [
":analytics:"
]
}
config-tls_options: null
config-updates: true
config-debug: false
config-save_commands: false
environment-WP_REDIS_DISABLED: 0
environment-OBJECTCACHE_CONFIG: undefined
constants-WP_DEBUG: false
constants-SAVEQUERIES: undefined
constants-WP_REDIS_DIR: undefined
constants-WP_REDIS_DISABLED: false
constants-WP_REDIS_CONFIG: {
"token": "????????001c",
"host": "127.0.0.1",
"port": 6379,
"database": "6317",
"timeout": 2.5,
"read_timeout": 2.5,
"split_alloptions": true,
"async_flush": true,
"client": "phpredis",
"compression": "zstd",
"serializer": "igbinary",
"prefetch": true,
"debug": false,
"save_commands": false,
"prefix": "rrydppkkaa"
}

jetpack

site_id: 221058317
ssl_cert: No
time_diff: undefined
version_option: 12.3:1688958808
old_version: 12.3:1688958808
public: Public
master_user: #1 gloveod@gmail.com
is_offline_mode: off
is_offline_mode_constant: off
current_user: #1 gloveod@gmail.com
tokens_set: Blog User
blog_token: cD^7SwzbVIYeGmUmw1H9VRg(sIRAD7af
user_token: Xt*)F8Q@gLF&NxErUO@6#9fPM7NZVas%
version: 12.3
jp_plugin_dir: /home/1043441.cloudwaysapps.com/rrydppkkaa/public_html/wp-content/plugins/jetpack/
plan: free
protect_header: {"trusted_header":"REMOTE_ADDR","segments":1,"reverse":false}
full_sync: {"started":"Mon, 10 Jul 2023 03:23:10 +0000","finished":"Mon, 10 Jul 2023 03:23:19 +0000","progress":{"options":{"finished":true},"functions":{"finished":true},"constants":{"finished":true},"users":{"total":"1","sent":1,"finished":true,"last_sent":"1"},"network_options":{"finished":true}},"config":{"options":true,"functions":true,"constants":true,"users":[1],"network_options":true}}
sync_size: undefined
sync_lag: 0 seconds
full_sync_size: undefined
full_sync_lag: 0 seconds
idc_urls: {"home":"https:\/\/bitexplor.com","siteurl":"https:\/\/bitexplor.com","WP_HOME":"","WP_SITEURL":""}
idc_error_option: false
idc_optin: true
cxn_tests: {"9":{"name":"test__wpcom_connection_test","label":false,"short_description":"bitexplor.com is not connected.: 200","long_description":"

\uc5f0\uacb0 \uc0c1\ud0dc\uac00 \uc591\ud638\ud558\uba74 \ud1b5\uacc4 \ubc0f \uc0ac\uc774\ud2b8 \ubcf4\uc548\uacfc \uac19\uc740 \uc82f\ud329 \ud544\uc218 \uc11c\ube44\uc2a4\uac00 \uc6cc\ub4dc\ud504\ub808\uc2a4 \uc0ac\uc774\ud2b8\uc5d0 \uc81c\uacf5\ub429\ub2c8\ub2e4.<\/p>

\uc624\ub958<\/span><\/span> bitexplor.com is not connected.: 200<\/p>

\uc82f\ud329\uc744 \ub2e4\uc2dc \uc5f0\uacb0\ud558\ub294 \uac83\uc774 \uc88b\uc2b5\ub2c8\ub2e4.<\/strong><\/p>","severity":"critical","action":"https:\/\/bitexplor.com\/wp-admin\/admin.php?page=jetpack#\/reconnect","action_label":"\uc9c0\uae08 \uc82f\ud329 \ub2e4\uc2dc \uc5f0\uacb0","show_in_site_health":true,"pass":false,"group":["default"],"type":"direct"}}

Newly opened my blog personally on cloudways.

Consistent error comes up on ‘site health’ which is ‘is not connected.: 200’

Also checked XML-RPC and returned 502 error

Deactivated all plug-ins and re-connected Jetpack connection and re-installed.

Problem hasn’t been solved yet.

I don’t have knowledge of development or commuter language.

What should I do more?

The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

Plugin Support Bruce (a11n)
(@bruceallen)

Happiness Engineer

1 year, 8 months ago
Hi @jadenyoon

While your site is publicly accessible, as you noted, we cannot access your site’s XML-RPC file:
- https://DOMAIN.COM/xmlrpc.php
This file is used by Jetpack and other plugins and apps to connect to your site. It must return the following message:
- XML-RPC server accepts POST requests only.
You can see a working example here:
- https://wp.cloud/xmlrpc.php
Since your site returns a 404 error for this page, I would recommend that you check the following:
- Can you see the /xmlrpc.php file at the root of your WordPress installation when accessing your site via FTP? If you don’t, then please try re-installing WordPress. You can do this by going to the Dashboard -> Upgrades page, then click the “Reinstall” button.
- Do you use any security plugins that may block access to this file? If so, could you try to disable them? You might also want to check your site’s .htaccess file for any rules that might be blocking access to the xmlrpc.php file.
- Does your hosting provider block access to this file? If you don’t find any plugin that may block access to the file on your site, I would recommend that you get in touch with your host.
Once we are able to access your site’s xmlrpc.php file, please try to reconnect your site:
- https://jetpack.com/support/reconnecting-reinstalling-jetpack/#reconnecting-jetpack
If you want to learn more details about XML-RPC and how it interacts with Jetpack, you can check out our detailed guide here: https://jetpack.com/support/jetpack-and-xml-rpc

Looking forward to your reply on how it went and then we will check for the Jetpack connection for your site again to check if things started working properly after the above steps. ??
Plugin Support Tamirat B. (a11n)
(@tamirat22)

1 year, 8 months ago

Hello @jadenyoon

Do you have updates about that? We usually close inactive threads after one week of no activity, but we want to make sure we’re all set before marking it as solved. Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Jetpack Connection error’ is closed to new replies.

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