Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Contributor Richard Archambault

    (@richardmtl)

    Hi there,

    Your theme appears to use the same gallery functionality that Jetpack uses, hence the conflict. At the moment, I don’t see Carousel actually active on your site. You’ll need to contact the theme author to ask them for help with deactivating the theme’s gallery functionality if you want to get Carousel working properly. Let me know how that goes!

    Thread Starter kirsten_amelia

    (@kirsten_amelia)

    Thanks for your response! I tried contacting the theme author, but he refused to give me any information, as he says he does provides not information of 3rd party plug-ins. The theme was listed as widgit friendly, which is why I bought it. Not sure what to do now…

    What happens if you use the default 2012 theme?

    Thread Starter kirsten_amelia

    (@kirsten_amelia)

    Hello, thanks for responding! It is still not working. The images come up in a small slideshow, with controls, not the carousel.

    Thread Starter kirsten_amelia

    (@kirsten_amelia)

    When I preview the pages, the carousel works, but not when they are published.

    Plugin Contributor Richard Archambault

    (@richardmtl)

    Hi Kirsten,

    So if you use the TwentyTwelve theme on your site, the Carousel still doesn’t work? Have you tried turning off all your other plugins as well? One of them must be interfering, then. Did your theme come with a “must-install” plugin?

    Thread Starter kirsten_amelia

    (@kirsten_amelia)

    Hello, I had a friend look at it, and she said she had to modify some core level coding, but I am not sure what those change were, but it is working great now though.

    Thank you for your responses!!

    Thread Starter kirsten_amelia

    (@kirsten_amelia)

    Hello, I had a friend look at it, and she said she had to modify some core level coding, but I am not sure what those change were, but it is working great now though.

    Thank you for your responses!!

    Plugin Contributor Richard Archambault

    (@richardmtl)

    Hi! Well, editing Core is normally not a good thing to do, because the next time that there’s a WordPress update, those changes will be overwritten. I’m curious to know what those changes were. Could you ask the friend to post here and let me know? Thanks!

Viewing 9 replies - 1 through 9 (of 9 total)
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