Jetpack Breaks Plugin Page

Hi @ecoshopn

I’m not sure what tests your hosting provider carried as that was unclear in the parts of your chat with them that you shared.

Watching the video you shared, it looks like what you’re experiencing in a prolonged white/blank page/screen when you attempt to view some of your wp-admin pages.

I would recommend carrying out a test for yourself to verify your host’s claims. Could you try deactivating all your plugins excluding Jetpack to see if the issue persists?

Another plugin could be causing the issue, but Jetpack’s failed requests (due to the issue arising elsewhere) are more evident, making it seem like Jetpack is the cause.

You can use the Health Check plugin to do this troubleshooting in a manner that isn’t disruptive to your site’s visitors. More on that in this article. If you have a staging site for testing, even better.

Using profiling tools/plugins like Query Monitor can help you better analyze your site’s performance, identify bottlenecks and performance issues, and understand which plugins are actually slowing down our WordPress site.

I hope this helps.

Hello @ecoshopn

Do you have updates about that? We usually close inactive threads after one week of no actvity, but we want to make sure we’re all set before marking it as solved. Thanks!