Jetpack Breaking Credit Card Entry Fields in WooCommerce?

  • I don’t have many details to report here but the latest version of Jetpack seems to be causing the credit card fields to not allow any entries (two customer complaints and I verified the problem). I tested multiple plugins and other things on Chrome and Safari and nothing resolved the issue until I deactivated Jetpack. That provided an immediate resolution. I then reactivated Jetpack and the problem occurred again.

    I’m also running WooCommerce Services by Automattic, Booster for WooCommerce and the official WooCommerce plugins for Stripe, PayPal, Amazon Pay, and Affirm. None of these seemed to be causing the issue.

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  • Are static assets enabled if using the site accelerator?

    https://jetpack.com/support/site-accelerator/

    Plugin Support KokkieH

    (@kokkieh)

    Hi @mta1 ,

    Sorry, looks like we missed your thread.

    Can you tell us the URL of your site? And for which specific payment gateway on the site is the credit card field affected? Or is it for all of them?

    What theme are you using? Have you checked if switching to the default Twenty Twenty theme, or WooCommerce’s Storefront theme makes any difference?

Viewing 2 replies - 1 through 2 (of 2 total)
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