Jetpack Boost

  • Resolved mbjewellers

    (@mbjewellers)


    3 years ago

    getting the following message.

    Failed to generate Critical CSS
    An unexpected error has occurred. As this error may be temporary, please try and refresh the Critical CSS.

    Hide error message
    Your site’s REST API does not seem to be accessible. Jetpack Boost requires access to your REST API in order to receive site performance scores. Please make sure that your site’s REST API is active and accessible, and try again.

    how do i do this?
    thanks

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Bruce (a11n)

    (@bruceallen)

    Happiness Engineer

    Hi @mbjewellers

    I took for you and when I run a cURL request to your site, I’m getting the following error: 

    </i>Access Denied - Website Firewall</h1>
<p class="medium-text code-snippet">If you are the site owner (or you manage this site), please whitelist your IP or if you think this block is an error please <a href="https://supporty.sucuri.net/" class="color-green underline">open a support ticket</a> and make sure to include the block details (displayed in the box below), so we can assist you in troubleshooting the issue. </p><h2>Block details:</h1>

    and

    <tr><td>URL:</td>
<td><span>mbjewellers.co.uk/xmlrpc.php</span></td>
</tr>
<tr>
<td>Your Browser: </td>
<td><span>Jetpack by WordPress.com</span></td>
</tr>
<tr><td>Block ID:</td>
<td><span>CMB055</span></td>
</tr>
<tr>
<td>Block reason:</td>
<td><span>Comments and xmlrpc are being blocked on this site.</span></td>

    It looks like Sucuri is blocking access to the REST API.

    You may need to allowlist the IP addresses listed here in Sucuri:

    * https://jetpack.com/support/how-to-allowlist-jetpack-ip/

    Please note that these IP addresses could change (or more could be added) at any time. For that reason, we recommend your host uses the machine-readable versions of these IP ranges in JSON or plain text format to automate configuration changes on their systems.

Viewing 1 replies (of 1 total)
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