Jetpack blank screen

Hi @wayne_min

I’m seeing an error with your Jetpack connection. After running some tests, it looks like there may be an outdated or incorrect security token on your site causing this problem.

To fix this issue, can you please deactivate and delete Jetpack entirely, and then reinstall it, as described here:

https://jetpack.com/support/reconnecting-reinstalling-jetpack/#reinstalling-jetpack

*Please note* you shouldn’t lose any data (including stats and followers), but your settings will be reset so you’ll need to set them again after reinstalling and reconnecting.

Let us know if that helps!

Hi Bruce,

Thanks for your reply, I already did that several times but still not able to access Jetpack Dashboard.

Hello,

Can you please take some screenshots for us to show the issue with Jetpack Dashboard in WP Admin? You can use this free app https://snipboard.io/

Could you try the following steps and let us know if there is any JavaScript in your browser console when seeing Jetpack Dashboard?

– https://wordpress.com/support/browser-issues/advanced-browser-troubleshooting/#javascript-errors