Jetpack Accelerator Featured Image

I contacted the theme developers, and they said it was a jetpack issue.

Not sure if there is a simple php script to resolve this somehow by allowing jetpack to cache everything?

Hi there @premium23,

Hi, for whatever reason, jetpack doesn’t seem to cache featured images sometimes:

I am having a look at both of your sites’ connections to Jetpack and I see that they are broken and throwing errors. To utilize the Site Accelerator feature from Jetpack, you need to have a working Jetpack connection.

For premium23.com, I am seeing a parse error. not well formed connection error.

To address that, can you please reach out to your host and ask them if the PHP XML extension is installed and active on your server? If it’s not installed PHP won’t be able to parse XML, which will result in the error being reported.

For ppcbasic.com, I am seeing a 503 Service Unavailable error.

Please make sure that your site’s xmlrpc.php file is available under your public directory and accessible. Also, please check that you don’t have security plugins or server settings blocking access to that file.

You may also need to allow-list Jetpack’s IPs as described here: https://jetpack.com/support/how-to-add-jetpack-ips-allowlist/

Let us know how it turns out!

• This reply was modified 1 year, 11 months ago by Tamirat B. (a11n).

Hi @premium23,

It’s been one week since this topic was last updated. I’m going to mark this thread as solved. If you have any further questions or need more help, you’re welcome to open another thread here. Cheers!