• Resolved Jane

    (@missdjein)


    I have a lot of errors with my site lately
    Why??
    Are getting mails very often that its slow or not function correctly
    And i had a big failure on jetpack some time back.
    Is ther anything i can do to prevent this?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Saif

    (@babylon1999)

    Hello @missdjein,

    Are getting mails very often that its slow or not function correctly
    And i had a big failure on jetpack some time back.
    Is ther anything i can do to prevent this?



    Can you please attach the following?

    • A screenshot of the behaviour you’re encountering, you can use Snipboard.
    • A copy of your system status report. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.  Once you’ve done that, paste it here in your response.
    • It’s also worth checking if there are any fatal error logs from WooCommerce > Status > Logs and choosing from the drop-down menu the fatal-errors.log option.

    Look forward to hearing back from you.

    Thread Starter Jane

    (@missdjein)

    Here is the fatal error log

    Thread Starter Jane

    (@missdjein)

    Another log

    Thread Starter Jane

    (@missdjein)

    I cant printscreen the whole status report because its to long for the screen.

    Saif

    (@babylon1999)

    I cant printscreen the whole status report because its to long for the screen.

    All the attached screenshots don’t seem to indicate a problem with WooCommerce specifically.

    As for the system status report, you can copy&paste in your response here.


    Link to image: https://woocommerce.com/wp-content/uploads/2022/02/copy-ssr-for-support.gif?w=650

    Look forward to hearing back from you.

Viewing 5 replies - 1 through 5 (of 5 total)
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