Viewing 5 replies - 1 through 5 (of 5 total)
  • Hey studiopie,

    Thanks for posting! Mind sharing a link to your site so I can test it out? Also, what theme do you currently use on that site?

    Looking forward to hearing back!

    -Garnet

    Thread Starter studiopie

    (@studiopie)

    Hi Garnet,

    The site is jamesandnina.com, and it’s a child theme based on Independent Publisher.

    Thanks for the reply!

    -James

    Thanks, James!

    I tested out the form on that page, and I see where it refreshes then shows the validation. I also ran some tests on my site with that same theme, but I wasn’t able to replicate the issue.

    To further investigate, can you reply with a hosted screenshot of the plugin’s settings as they appear in your dashboard? Everything contained in the ‘Content Options’, ‘Remove MailChimp CSS’, and ‘List Options’ boxes would be helpful. Be sure to obscure any personal account details before sharing ??

    Additionally, did you make any changes to this plugin’s code? I also noticed in the source code of that page that there were two instances of the MailChimp List Subscribe Form plugin code- would it be possible to remove the unused instance to see if that helps?

    I’ll keep an eye out for further replies from you!

    Best,
    Garnet

    Thread Starter studiopie

    (@studiopie)

    Hi Garnet,

    Good call! There are indeed two instances of the plugin’s code, because the widgets are being loaded twice — once in the header widget area, and again in the hamburger-activated widget area. When I tried removing the hamburger widget area, it solved the issue.

    Huh, any thoughts on how to make it work when loaded twice? I noticed that the inline validation always works in the hamburger widget area, which is probably because it’s the first to load.

    Thanks,
    James

    Awesome! Glad that fixed it up ??

    If you want to have two instances of your signup form but avoid JS/form submission issues, the easiest way would be to use the widget in combination with a different form. One thing you could try is using the widget in one area and the embedded signup form in the other. If you need to get a hold of your embed code, this article from MailChimp’s knowledge base breaks that down: Add a Signup Form to Your Website: https://eepurl.com/b2Q-zf

    Otherwise, you can look into some custom coding options. This solution would be better suited for a developer to help out with. MailChimp has compiled a list of experts-for-hire that might be a good start if you don’t already have one on staff: https://experts.mailchimp.com/

    Thanks again for posting! Let us know if you need anything else.

    -Garnet

Viewing 5 replies - 1 through 5 (of 5 total)
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