Javascript Not Working In wp-admin

  • Resolved asriix

    (@asriix)


    9 years, 4 months ago

    Hi,
    So I’ve been at this for 3 days now and I’ve finally broken down and decided to post the issue I’m having here.

    The issue:

    – In the Admin Area of WordPress when I click “help” or “screen options” nothing appears or drops down.
    – If the “help” and “screen options” tabs are on the same page, clicking one causes the other tab to disappear.
    – The right menu area of the back-end no longer shows submenu items when I scroll over them, I have to click each main menu item to access the submenu items.
    – I cannot paste any text from any location into the rich text editor (my main concern), but I CAN paste into the editor if I click out of the “visual” tab and into the “text” tab.

    Those are the only problems I’ve found so far.

    How it happened:

    The issues popped up after I inserted some custom code into my previous theme’s functions.php file. I backed the file up before making the changes & restored it but that did not fix the problem.

    The theme I was using is since completely deleted and uninstalled, but the problems persist.

    Things I’ve tried:

    – disabling the /plugins folder completely (no change)
    – disabling plugins one by one via ftp (no change)
    – disabling all plugins from the admin plugins page (no change)
    – reverting to wordpress; theme “twenty fifteen” (no change)
    – uninstalling previous theme completely (no change)
    – adding define( 'CONCATENATE_SCRIPTS', false ); to the wp-config.php file (no change)
    – deleting and re-uploding from fresh wordpress download:
    – wp-admin
    – wp-includes

    I’m at my witts end trying to figure this out and would love some help. Iv’e searched google and read through so many threads and websites but nothing works. Maybe there’s something I haven’t tried yet.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Moderator t-p

    (@t-p)

    try Enabling debugging

    Thread Starter asriix

    (@asriix)

    Oh, I’m sorry -I forgot to mention that.
    I did try debugging and nothing showed up on any pages.

    Edit:
    Should also mention that I also cleared my browser cache, cleared cookies and I don’t have a cache service or plugin running on the website either.

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    What’s in your browser’s console?

    Thread Starter asriix

    (@asriix)

    The console shows as empty in firefox
    (I right clicked “screen options” tab > inspect element > clicked “console”)

    Checking in Chrome, looks like everything in the backend works fine, all the tabs buttons and everything work. (while corresponding here, I’ve been re-uploading my /includes /wp-admin folders for a 3rd time to be safe so I’m not sure if that has anything to do with it.)

    ? Lets see if clearing cache and cookies in Firefox again resolves the issues in that browser…

    Nope, still unable to click/paste in the backend

    ? Okay, going to try restarting the browser to see if that works…

    Okay, seems to be working when Firefox is restarted. How strange, I did check this against multiple browsers in addition to everything listed above. I wonder if re-uploading for a 3rd time resolved this.

    ? Going to re-activate disabled plugins to see what happens..

    Okay, activating plugins worked fine. Looks like everything is back to normal, but I can’t tell you what changed.

    Thank you so much for the replies guys, talking it out really helped me solve this issue. Hopefully I won’t have to come back. ??

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Good to hear you fixed it! Check with your hosting providers if they cache your websites.

Viewing 5 replies - 1 through 5 (of 5 total)
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