Javascript errors, submit button does not function

  • Resolved kennethrg

    (@kennethrg)


    10 months, 3 weeks ago

    Hi,

    I just installed the plugin on a new site (I have been using it on another site for a while and really like it). Unfortunately I can’t get it to work. I’m seeing the following Javascript error in the console when I try to click the submit button. The checks on the form (e.g. required fields) seem to be working properly, but when the form is valid then the submit button does not do anything visible. The form does not submit.

    Error: Syntax error, unrecognized expression: unsupported pseudo: invalid

    I don’t know if this could be a plugin conflict or if it’s something else, but I’m not sure how to debug it. Any suggestions? Has anyone seen this before?

    • This topic was modified 10 months, 3 weeks ago by kennethrg.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Mark Westguard

    (@westguard)

    Hi @kennethrg

    Thank you for your kind feedback, much appreciated.

    I checked the URL you provided and it does look like some kind of plugin conflict on the page you provided. I’d recommend trying to disable other plugins temporarily and then reintroduce them one-by-one to see which might be causing this issue.

    Try disabling Cryout Serious Slider first which is one of the plugins that is enqueuing its own jQuery library. It appears that plugin hasn’t been updated in quite some time.

    If that doesn’t help, please send us an export of your form to https://wsform.com/support/ and we’ll be happy to investigate further.

    Many thanks!

    Mark

    Thread Starter kennethrg

    (@kennethrg)

    Mark, thank you for your help. Cryout Serious Slider was indeed creating the conflict. Without that plugin, the forms seem to work well.

Viewing 2 replies - 1 through 2 (of 2 total)
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