JavaScript errors after cookiebot authorization

  • Resolved ericbourges

    (@ericbourges)


    1 year ago

    Hi!
    JavaScript errors appear in the console after clicking on “Allow” in the banner, causing malfunctions on the site. I had to put callbacks to refresh the page after an action on the cookiebot banner for it to work (refuse/selection/allow). Is this normal?
    Thank you for your help

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter ericbourges

    (@ericbourges)

    It seems that the problem comes from an incompatibility with the leadia chatbot plugin.
    Do you have a solution for this?

    Plugin Support hannausercentrics

    (@hannausercentrics)

    Hello,

    Thank you for letting us know about the issue you are facing.

    To better assist you, we kindly request you to open a support case with us. This will provide us with a more suitable platform to investigate and troubleshoot the matter.

    We appreciate your cooperation and look forward to hearing back from you soon.

Viewing 2 replies - 1 through 2 (of 2 total)
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