Viewing 9 replies - 1 through 9 (of 9 total)
  • Thanks for creating a new topic, @superandreescu! We can imagine how concerning it can be when the Yoast meta box doesn’t load properly on the post edit screen.

    Can you please try clearing your browser cache and cookies before restarting your browser? Then, please check if the issue persists. You may also try a different modern browser or another device.

    If the problem still happens after resetting the browser cache, or when using another browser/device, it may be due to a conflict with another plugin or theme. The fastest way to rule out any conflict is to?deactivate all non-Yoast plugins and switch to a standard theme?like?Twenty Twenty-Two.

    Please test this on your development or staging site if you have one. If not, we recommend using the Health Check & Troubleshooting plugin. This plugin has a troubleshooting mode, which does not affect normal visitors to your site.

    If you’re unfamiliar with checking for conflicts, we’d like to point you to a step-by-step guide that will walk you through the process: How to check for plugin conflicts

    Let us know the results!

    Thread Starter superandreescu

    (@superandreescu)

    only previous verison work, I found no coflict with ?Health Check & Troubleshooting , I enabled all? plugins

    Thanks for following up, @superandreescu. Just to confirm,

    1. Did the problem still occur in troubleshooting mode when Yoast SEO is the only plugin active and your theme is on Twenty Twenty-Two?
    2. Did clearing your browser cache and cookies or using another browser make any difference?
    Thread Starter superandreescu

    (@superandreescu)

    2. not working for me and anothers users/ anothers browsers/ another laptops.

    1. in troubleshooting mode works ok..hmm

    Thanks for your answers, @superandreescu! If the problem doesn’t occur in troubleshooting mode, it’s probably caused by a conflict with another plugin or theme.

    While in troubleshooting mode, can you please try enabling one plugin at a time until the problem occurs? This way, you’ll be able to identify the conflicting plugin.

    If you activate all your plugins (in troubleshooting mode) and the problem still doesn’t occur, please switch your theme (from a default WordPress theme) to your theme and check again if the problem occurs. If the problem only arises when your theme is active, it means it’s the conflict with your theme.

    Let us know if you’re able to identify the conflicting plugin/theme.

    • This reply was modified 1 year, 8 months ago by monbauza.

    Hi @superandreescu! I want to follow up on the problem you were experiencing with Yoast SEO.

    1. Were you able to identify a conflicting plugin or theme? If so, what plugin/theme was conflicting?
    2. Did any Yoast-related errors/notices appear in the server’s error log (debug.log)?

    Thread Starter superandreescu

    (@superandreescu)

    I did not identify the problem, I stayed with the older version

    some fatal error in php 8.1 with Removing query parameters

    Thanks for the additional information, @superandreescu. We’re still investigating this issue; however, we haven’t been able to reproduce it yet, which makes it challenging to find a solution. While we’re not able to replicate it, we need as much information as possible from our users that could help us diagnose what the problem may be.

    In this regard, it’d be really helpful if you could provide the following info (when you have time):

    • The result of the conflict check
    • List of active plugins and theme
    • Details of the error that appears in debug.log
    • Any failed requests appearing in the browser’s network tab when the problem occurs

    Thanks for your patience and cooperation.

    Thread Starter superandreescu

    (@superandreescu)

    yes, it’s a conflict with my custom theme, only when I activate the theme it doesn’t work anymore – lataifas

Viewing 9 replies - 1 through 9 (of 9 total)
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