Javascript error initial message box broke and Member Directories update button!

  • Resolved PuzzlesFrustrateAndDelight

    (@puzzlesfrustrateanddelight)


    1 year, 6 months ago

    Hi,

    The initial message box won’t work so I submitted it empty.

    Luckily it then brought me to what looks like a Gutemberg message block?

    I’ve had your plugin for years, never a problem. Yet after returning to get my University ready for launch, I can’t use the update button on the Members Directoty page in admin. I will buy Pro soon but not yet. Can you have your developers check this out please.

    I’m using latest WP version 6.3 and I’ve tried deactivating every plugin plus tried default theme, so it’s not a conflict.

    Appears to be a Javascript error, as when I click the button it swells as it should but the menu button fades for a second and there is no saving and page refreshment. Other than that all other areas of Ultimate Member seem functional.

    I can send you the full link in confidence. Reluctant to show it here.

    Kind Regards

    PuzzlesFrustrateAndDelight

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support andrewshu

    (@andrewshu)

    Hello @puzzlesfrustrateanddelight

    You can’t update the member directory settings in the admin dashboard?

    Regards.

    Thread Starter PuzzlesFrustrateAndDelight

    (@puzzlesfrustrateanddelight)

    Hi Andrew/Team Ultimate Member

    Yes that’s correct. I’ve ruled out Themes and Plugin conflicts. Great plugin but…

    Also, when I try to add some of the fields I can’t delete the ones I don’t want. Also I can’t get the dropdowns to work for “additional firlelds”.

    EG: Profile card, add another field. Get default dropdown “Agree To Terms” but can’t change it or add another field and delete old one.

    i do most of my design on the go using a Galaxy S20 plus and all Kudos to your plugin as most functions are easy. Yet I csn’t make these work on alternative browsers or a laptop, telling me it’s probably a JS issue.

    Kind Regards

    Brett Young

    Plugin Support andrewshu

    (@andrewshu)

    Hello @puzzlesfrustrateanddelight

    This is strange, I can’t reproduce this issue. Try to do a conflict test – https://docs.ultimatemember.com/article/96-how-to-do-a-plugin-theme-conflict-test.

    Regards.

    Plugin Support andrewshu

    (@andrewshu)

    Hi @puzzlesfrustrateanddelight

    This thread has been inactive for a while so we’re going to go ahead and mark it Resolved.

    Please feel free to re-open this thread if any other questions come up and we’d be happy to help. ??

    Regards

Viewing 4 replies - 1 through 4 (of 4 total)
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