• Resolved outcats85

    (@outcats85)


    Since the latest update I get this error when checking the Google console:
    Uncaught ReferenceError: jQuery is not defined

    Jquery is actually used in my website and I didn’t have this error before the update.
    How can I fix this?
    Thanks

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  • Plugin Support Dimitris – WPMU DEV Support

    (@wpmudev-support6)

    Hello there @outcats85,
    hope you’re doing well and thanks for reaching us! ??

    I can’t reproduce such error in a clean state (latest WP, using TwentySeventeen and Hustle as the only plugin) so this seems more like a conflict with another plugin (maybe some optimization plugin?) or active theme.

    In order to narrow this down, a conflict test should be made. First, create a recent backup in case you lose any settings during the test and have to restore to a previous working state.
    Then deactivate all plugins and MU-plugins apart from Hustle, activate a default theme like TwentySeventeen, clear all caches and check again if the issue is still there. If not, it means that something is conflicting, so start activating the remaining plugins and theme, one by one this time, checking every time for the reported issue, until you reproduce the issue, thus finding the conflicted combination. The following flowchart image can assist you during this test: https://premium.wpmudev.org/wp-content/uploads/2015/09/Support-Process-Support-Process.gif
    If this is a live website with traffic, I’d rather advise to create a staging environment, meaning a complete and exact copy of this installation into another location/folder in the same server, using a separate database, and perform the test in there instead without worrying about the live site.

    Warm regards,
    Dimitris

    Plugin Support Dimitris – WPMU DEV Support

    (@wpmudev-support6)

    Closing this topic due to recent inactivity.
    Feel free to post back any update or create a new topic and we’ll be glad to carry on troubleshooting. ??

    Thank you,
    Dimitris

Viewing 2 replies - 1 through 2 (of 2 total)
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